PRESS RELEASE- Unpaid carers impacted by unclear guidance to have debts cancelled

Written By Rachael Bishop

Tens of thousands of unpaid carers affected by confusing guidance on their earnings are set to have their debts reduced, cancelled, or refunded, in a major reassessment of cases launched by the government. 

  • Over 200,000 Carer’s Allowance cases affected by confusing guidance will be reviewed, with debts potentially reduced, cancelled or refunded for around 25,000 unpaid carers.

  • Unclear government guidance on fluctuating earnings, in place from 2015 to 2025, left busy carers facing unexpected debts without realising they had broken the rules.

  • Carers do not need to take any action now as this government steps in to put right the failures in the system it inherited.

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Rachael Bishop
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